Job Opportunities

Fort Mason Center for Arts & Culture (FMCAC) is a unique community destination, hosting arts and cultural events, organizations, and programs in historic buildings and piers along San Francisco’s northern waterfront. In operation since 1977, the nonprofit FMCAC is an extraordinary example of repurposing former military land and buildings for contemporary uses, including museums, performance spaces, and a vibrant schedule of art and cultural exhibitions and events.

Located just inside San Francisco Bay, FMCAC is part of the National Park Service’s Golden Gate National Recreation Area. The campus is located on a highly desirable, 13-acre waterfront site that is open to the public and offers unparalleled views of the Golden Gate Bridge, Alcatraz, and Angel Island. More than 1.5 million people visit FMCAC annually. FMCAC is a national historic landmark.

PROJECT MANAGER

Reports To: Operations Director
FSLA Status: Exempt

Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Project Manager" in the subject line of your message.
Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
NO CALLS PLEASE.

The Project Manager oversees all aspects of the planning and implementation of small to large projects. The position works in partnership with the National Park Service, FMCAC Residents and staff to qualify and vet projects from conception through compliance and execution ensuring that equal attention is provided to all projects. The ideal candidate has a “roll up your sleeves” approach to their work and ability work within a fast-paced environment.

Essential Duties & Responsibilities:
Responsibilities include the following. Other duties may be assigned.

  • Collaborate in the development, revision, and implementation of plans for renovations and new construction
  • Maintain an active relationship with the National Park Service (NPS) and ensure compliance with the lease and all other agreements and regulations to operate FMCAC, including its designation as a National Historic Landmark
  • Manage FMCAC-initiated capital projects, including coordination with the NPS as landlord and regulatory authority
  • Seek grant funding and other external funding sources for FMCAC-initiated capital projects
  • Collaborate in the development, revision, and implementation FMCAC Planning documents, including plans for renovations and new construction
  • Consult with the Facilities Department and collaborate in the operational as well as predictive, preventive, and reactive maintenance work as required
  • Prepare and monitor approved capital expenditure budgets
  • Maintain good working relationships with appropriate contractors, vendors, and service providers
  • Oversee the implementation of campus maintenance plans to preserve historic assets in accordance with the Secretary of Interior Standards for Historic Preservation, Rehabilitation, and Restoration
  • Act as liaison and point person for contractors, FMCAC residents, and other stakeholders during the development & execution of each project
  • Ensure compliance with all relevant regulations and codes

Job Qualifications:

  • Five to ten years of experience in architecture, construction, engineering planning, or other related fields
  • Project management experience working with governmental entities and public/private partnerships
  • Excellent organizational and verbal communication skills; ability to communicate with senior management, brokers, business owners and developers
  • Computer proficiency —extensive Microsoft Office Expertise (Excel, Word, PowerPoint); CAD and construction management software

  • Supervisory Responsibilities:

  • This position has no direct supervisory responsibilities. The Project Manager will work closely with FMCAC’s Executive Director, Director of Operations and Events, and Maintenance Supervisor and Technicians.

  • Physical Demands:

    • This position has no significant physical demands.


    EVENT TECHNICIAN

    Department: Events Management
    Reports To: Events Director and assigned Event Manager
    FSLA Status: Non-Exempt

    This is an on-call or part-time position
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Event Technician" in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Essential Duties & Responsibilities:

    • Cleaning and operation of FMCAC event spaces,ensuring that event spaces are cleaned and correctly set up between each event
    • Providing on-site assistance and troubleshooting for custodial, audio-visual, IT and other requests
    • Providing access to and securing FMCAC spaces
    • Placing outdoor signage and hanging banners/signs for FMCAC events
    • Supporting maintenance staff when the need arises
    • Interacting effectively with vendors, contractors, and service providers
    • Completing maintenance, A.V., janitorial or other projects as assigned by management
    • Effectively communicating client needs & issues to FMCAC Management
    • Paying special attention to detail and safety in the workplace
    • Responding proactively to campus-wide event changes, requests, problems, and emergencies
    • Representing FMCAC to clients and visitors, using good interpersonal and communication skills
    • Understanding floor plans created by events associates and guaranteeing proper set-up and breakdown of tables, chairs, and other rented resources
    • Answer and route all incoming telephone calls
    • Providing proper inventory management, including keeping accurate counts, ensuring repair of broken items, ordering and replacing as necessary
    • Other duties may be assigned

    Essential Qualifications:

  • Ability to climb and work safely at various heights utilizing ladders, scaffolds, catwalks, and scissor lifts
  • Possession of basic computer skills

  • Attractive Qualifications include:
  • Basic theatrical technical skills, involving audio, lighting, and electrical
  • Understanding of audio visual systems, including projection, display, etc.
  • IT & networking skills to troubleshoot and improve FMCAC's infrastructure.
  • Forklift and/or aerial lift familiarity

  • Physical Demands:
  • Demonstrated ability to lift at least fifty (50) pounds safely

  • EVENT SUPERVISOR (ON-CALL)

    Department: Events Management
    Reports To: Events Director and assigned Event Manager
    FSLA Status: Non-Exempt

    This is an on-call position that fluctuates with the event season. Hours are not guaranteed, but during low season, one could expect five (5) shifts per month and during high season it could be as many as 12–15 per month.
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words “Event Supervisor” in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Overview: The Event Supervisor (On-Call) supports Fort Mason Center for Arts & Culture (FMCAC)'s larger campus events. FMCAC seeks a qualified individual who has exemplary customer service, an ability to problem-solve, enjoys working in a diverse environment, and can demonstrate tact and diplomacy in difficult situations.


    Minimum Qualifications

    • Minimum three (3) years experience in coordinating events and working with staff, vendors, clients, and other participants
    • Experience working with large groups (1000+), including experience in safety and crowd control issues
    • Calm under pressure; ability to direct staff, guests, and vendors in a level-headed manner in an emergency situation
    • Customer-service oriented
    • Organized, detail-oriented; demonstrated maturity in judgment and actions
    • Excellent verbal communication skills; tact and diplomacy in dealing with people and handling difficult situations
    • Ability to lift 50 pounds and stand for long periods of time
    • Basic computer skills are required.

    Essential Functions

    • Provide logistical support for events taking place in the Festival pavilion and General's Residence
    • Proactively work to ensure that clients have a positive experience at Fort Mason Center
    • Oversee safety of guests, vendors, and staff, working with client to correct unsafe situations as needed
    • Monitor load in, event, and load out to be sure rules are followed and approved floorplans are enforced
    • Troubleshoot facility and personnel issues as they arise
    • Continually survey piers, parking lots, and resident buildings for negative impact. Assure rapid emergency response when/if required
    • Advise clients and vendors regarding alcohol consumption regulations on campus including adherence to the alcohol permits time line
    • Act as the liaison between key vendors, being the conduit of communication between the client and our contractors
    • Supervise service contractors (janitorial, security, parking, etc.) confirming hours worked and delegating tasks as necessary
    • Communicate the activities of the day, via written notes
    • Oversee the locking/unlocking of event spaces as required.

    BOX OFFICE SALES REPRESENTATIVE (ON-CALL)

    Department: Events Management
    Reports To: Patron Services Manager
    FSLA Status: Non-Exempt

    This is an on-call position that fluctuates with the event season. Hours are not guaranteed, but during low season, one could expect five (5) shifts and during high season it could be as many as 12–15.
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words “Box Office Sales Representative” in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    OVERVIEW: The Box Office Sales Representative is the primary contact for the diverse patron base purchasing tickets and attending the Cowell and Southside Theaters, as well as being a support person for other FMCAC events. The Box Office Sales Representative will work on site to execute ticketing needs for a variety of events. The ideal candidate is customer-service focused and able to act with tact and diplomacy in dealing with people in difficult situations.

    Essential Qualifications:

    • Strong administrative and customer-service skills.
    • Strong organizational and detail-oriented skills.
    • A broad understanding of theatrical and event standards and expectations.
    • Crowd management experience, with certifications preferred.
    • At least three years’ experience in box office, theater, or patron services.
    • Proficiency in Microsoft Office, as well as familiarity with booking and box office software.
    • Strong verbal and written communication skills.
    • Basic computer skills.

    Essential Duties & Responsibilities:

  • Open and close Box Office on day of event.
  • Generate reports to prepare for will-call call and night-of-event sales.
  • Process ticket orders and print tickets using ticket software, including telephone, online, and walk-up sales.
  • Handle cash/check/credit card transactions.
  • Generate and reconcile reports as needed by client and/or Fort Mason Center.
  • Coordinate with House Manager to ensure organized entry of patrons into the theater.
  • Check messages and return query calls in a timely manner.
  • Be familiar with ongoing Fort Mason Center events and venue information.
  • Keep Box Office clean and organized during shift.
  • Perform other duties and responsibilities as assigned.
  • Supervisory Responsibilities:

  • This position has no supervisory responsibilities.
  • Physical Demands:

    • This position has no significant physical demands.