Job Opportunities

Fort Mason Center for Arts & Culture (FMCAC) is a unique community destination, hosting arts and cultural events, organizations, and programs in historic buildings and piers along San Francisco’s northern waterfront. In operation since 1977, the nonprofit FMCAC is an extraordinary example of repurposing former military land and buildings for contemporary uses, including museums, performance spaces, and a vibrant schedule of art and cultural exhibitions and events. Located just inside San Francisco Bay, FMCAC is part of the National Park Service’s Golden Gate National Recreation Area. The campus is located on a highly desirable, 13-acre waterfront site that is open to the public and offers unparalleled views of the Golden Gate Bridge, Alcatraz, and Angel Island. More than 1.5 million people visit FMCAC annually. FMCAC is a national historic landmark.

DIRECTOR/MANAGER OF EXHIBITIONS AND PARTNERSHIPS

Reports To: Executive Director
FSLA Status: Exempt

For almost 40 years, Fort Mason Center for Arts & Culture (FMCAC) has served as a unique cultural destination within the Golden Gate National Recreation Area on San Francisco’s northern waterfront. As an extraordinary example of a repurposed military industrial facility, FMCAC is a cultural hub, a venue for the performing and visual arts, a host to a vibrant schedule of exhibitions and events, and a home to 25 nonprofit resident organizations that include museums, restaurants, art and music schools, and performing arts groups.

FMCAC’s board and staff have prioritized strengthening the organization’s core mission to support and cultivate a thriving and active creative community. Over the past several years, FMCAC made significant progress, including:

  • The addition of arts-focused resident organizations, including the San Francisco Art Institute, Embark Gallery, and FOR-SITE Foundation.
  • The addition of active ground floor uses, including Flax Art & Design, Equator Coffee and a new restaurant currently under construction.
  • Development of arts programming, exhibitions and installations, including Janet Cardiff’s "The Forty Part Motet," Sophie Calle’s Missing, Isaac Julien’s Playtime, and a newly commissioned sculpture by Matthew Passmore.

The Director/Manager of Exhibitions and Partnerships will play an important role in continuing to advance these initiatives and priorities.

Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Director/Manager of Exhibitions and Partnerships"; in the subject line of your message.

Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).

Overview

The Director/Manager of Exhibitions and Partnerships will lead the development and implementation of arts programming on campus in collaboration with FMCAC’s board of trustees and senior staff. This position will work as part of a team to continue to develop a vision for the arts programming and program priorities for FMCAC. This role will be part project manager and part curator, working to further develop FMCAC’s arts programming by building on existing partnerships, developing new partnerships, and realizing and producing arts events, exhibitions and experiences.
The ideal Director/Manager of Exhibitions and Partnerships candidate will have a proven record of creating and managing arts programming, and should have strong connections in the San Francisco Bay Area arts community in order to develop mutually beneficial partnerships and collaborations. S/he is comfortable working in a team environment, is able to develop programmatic priorities, and can effectively shepherd arts programming events and exhibitions from concept to execution. S/he should possess strong project management skills and be able to work both on long- to medium-term projects while keeping shorter-term details in line. This is a position that requires a person with both vision and the willingness to roll up their sleeves to get things done


Essential Duties & Responsibilities:

  • Development of program priorities, with a focus on building strategic partnerships and developing art in public spaces.
  • Development and implementation of one to two major art exhibitions annually.
  • Collaborate on activation of the campus’ public realm through art programming and installations.
  • Work with existing and future resident organizations and events on campus to expand public art offerings.
  • Develop and cultivate existing and new partnerships, including possible resident organizations and arts and cultural focused events.
  • Manage program budgets, deadlines, and communications.
  • Work with staff and consultants as necessary to design and/or generate appropriate marketing and outreach materials for programming on campus.
  • Build community outreach and public engagement with diverse audiences, including educational organizations, to provide greater exposure to and knowledge of arts and culture.
  • Participate in grant writing and fundraising efforts. Cultivate potential donors interested in FMCAC’s arts and cultural programming.
  • Represent FMCAC within the San Francisco arts community and beyond.
  • Representing FMCAC to clients and visitors, using good interpersonal and communication skills

Job Qualifications:

  • Minimum five years’ experience in performing and/or visual arts management/program development.
  • Excellent project management and communication skills and ability to meet deadlines while maintaining high quality work and attention to details.
  • Demonstrated experience working in a professional collaborative environment, including working closely with agency staff, a board, partners, and community stakeholders.
  • A track record in developing and cultivating partnerships with arts and civic institutions.
  • Experience planning, promoting, and executing events, exhibitions, and/or festivals.
  • Programmatic background and experience working with and supporting artists.
  • Demonstrated written and verbal communications skills.
  • Demonstrated proficiency in MS Office software suite, including Word, Excel, and Powerpoint.

  • Supervisory Responsibilities:

    Although there are no direct reports this position does have supervisory responsibilities, notably during the production of exhibitions and events.


    Physical Demands:
  • This position has no significant physical demands.

  • Compensation:
  • Competitive base salary. Attractive benefits package.

  • MARKETING & DEVELOPMENT ASSOCIATE

    Department: External Relations
    Reports To: Director of External Relations
    FSLA Status: Non-Exempt

    This is a full-time position
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Marketing & Development Associate" in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Job Overview
    The Marketing and Development Associate assists in implementing an integrated marketing strategy to heighten FMCAC’s institutional profile and promote its mission as an arts, cultural and community anchor in San Francisco. The position blends a variety of different communications disciplines—online media, social networking, public relations, advertising, event planning, content development, and community outreach—to raise awareness of FMCAC and its programs and tenants, generate media interest, attract supporters, and connect with the community.

    The Marketing and Development Associate assists in implementing the organization’s day-to-day communications. The successful candidate will have outstanding written and verbal communications skills, be proficient in dealing with the public, solve problems creatively, be deadline-driven, and possess a general knowledge of the local arts and cultural community.

    The Marketing and Development Associate also assists in managing and implementing the organization’s philanthropy plan. The position will assist in soliciting grants and cultivating donors to support the organization’s mission. The successful candidate will work well with potential donors and members of the Board. This position reports to the Director of External Affairs.

    Essential Duties and Responsibilities:

    • Assist in implementing FMCAC’s marketing, communications, and public relations program. Develop day-to-day content for internal and external communications, including the website, social media, e-newsletter, and other constituent communications, collateral, and promotional materials.
    • Manage the FMCAC website, including writing and editing content, curating images, and updating supporting information.
    • Manage organizational presence on a variety of social media platforms and work to build communities of interest. Work cooperatively with other departments and externally to generate a continuous stream of lively, relevant content.
    • Draft media advisories and news releases.
    • Plan events and activities designed to connect with the community and engage FMCAC’s supporters.
    • Write, edit, and review copy and design in the production of all publications and print media, including newsletters, brochures, fliers, philanthropy proposals, and annual reports.
    • Maintain current and build new client and vendor relationships
    • Collaborate with Resident Organizations and events to publicize their programs and activities.
    • Assist in implementing the organizations philanthropy plan.
    • Research and cultivate individual, foundation, and business funders to identify likely candidates for contributions.
    • Maintain the fundraising database ensuring the accuracy of data and creating funding reports.
    • Plan and execute cultivation events.

    Qualifications:

    Three years or more of marketing, communications and/or fund development experience is essential. Prior experience with arts/cultural organizations, preferred. Ideal candidate will have excellent written and verbal communications skills, have knowledge of social media and online marketing, and feel comfortable working with local media and community stakeholders. Ability to work well with potential donors and members of the Board. Bachelor’s Degree or equivalent work experience required.


    Supervisory Responsibilities
  • This job has no supervisory responsibilities.

  • Physical Demands
  • This job has no physical demands.

  • Compensation:
  • Competitive base salary. Attractive benefits package.

  • SALES ASSOCIATE

    Department: Sales
    Reports To: Director of Sales
    FSLA Status: Non-Exempt

    This is a full-time position
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Sales" in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Job Overview
    The Sales department is responsible for all venue rentals on the Fort Mason Center campus. The Sales Associate is responsible for selling all FMCAC venues and meeting quarterly and annual sales goals. This position is ideal for someone with two years of sales or hospitality experience who is looking to grow their career with a unique nonprofit organization. This is a full-time position with a Monday–Friday schedule with the availability to work occasional evening and weekend events.

    Duties & Responsibilities include the following. Other duties may be assigned.:

    • Schedule and conduct site visits with clients
    • Meet and exceed department revenue targets
    • Respond in a timely manner to all inquiries
    • Generate increased venue sales through sales calls and industry involvement
    • Participate in weekly sales and staff meetings
    • Book events using Ungerboeck (EBMS) booking system
    • Maintain current and build new client and vendor relationships
    • Research and maintain information on competitor venues, industry trends
    • Schedule, contract, and assist with client bookings with an emphasis on events that fit FMCAC’s mission as an arts and culture center
    • Attend and participate in industry events
    • Ensure clients are current on all payment schedules

    Qualifications:

  • Proficiency in Microsoft Office Suite
  • Experience working with event booking software, Ungerboeck (EBMS) a plus
  • Excellent customer service and phone etiquette
  • Ability to work well with little supervision
  • Ability to manage assigned projects and meet deadlines
  • Ability to multi-task and work in a fast-paced environment
  • Previous sales or event experience a must
  • Self-starter with excellent time management skills
  • A team player who offers flexibility and a positive attitude

  • Supervisory Responsibilities
  • This job has no supervisory responsibilities.

  • Physical Demands
  • This job has no physical demands.

  • Compensation:
  • Competitive base salary. Attractive benefits package.

  • EVENT TECHNICIAN

    Department: Events Management
    Reports To: Events Director and assigned Event Manager
    FSLA Status: Non-Exempt

    This is an on-call or part-time position
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Event Technician" in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Essential Duties & Responsibilities:

    • Cleaning and operation of FMCAC event spaces,ensuring that event spaces are cleaned and correctly set up between each event
    • Providing on-site assistance and troubleshooting for custodial, audio-visual, IT and other requests
    • Providing access to and securing FMCAC spaces
    • Placing outdoor signage and hanging banners/signs for FMCAC events
    • Supporting maintenance staff when the need arises
    • Interacting effectively with vendors, contractors, and service providers
    • Completing maintenance, A.V., janitorial or other projects as assigned by management
    • Effectively communicating client needs & issues to FMCAC Management
    • Paying special attention to detail and safety in the workplace
    • Responding proactively to campus-wide event changes, requests, problems, and emergencies
    • Representing FMCAC to clients and visitors, using good interpersonal and communication skills
    • Understanding floor plans created by events associates and guaranteeing proper set-up and breakdown of tables, chairs, and other rented resources
    • Answer and route all incoming telephone calls
    • Providing proper inventory management, including keeping accurate counts, ensuring repair of broken items, ordering and replacing as necessary
    • Other duties may be assigned

    Essential Qualifications:

  • Ability to climb and work safely at various heights utilizing ladders, scaffolds, catwalks, and scissor lifts
  • Possession of basic computer skills

  • Attractive Qualifications include:
  • Basic theatrical technical skills, involving audio, lighting, and electrical
  • Understanding of audio visual systems, including projection, display, etc.
  • IT & networking skills to troubleshoot and improve FMCAC's infrastructure.
  • Forklift and/or aerial lift familiarity

  • Physical Demands:
  • Demonstrated ability to lift at least fifty (50) pounds safely

  • EVENT SUPERVISOR (ON-CALL)

    Department: Events Management
    Reports To: Events Director and assigned Event Manager
    FSLA Status: Non-Exempt

    This is an on-call position that fluctuates with the event season. Hours are not guaranteed, but during low season, one could expect five (5) shifts per month and during high season it could be as many as 12–15 per month.
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words “Event Supervisor” in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Overview: The Event Supervisor (On-Call) supports Fort Mason Center for Arts & Culture (FMCAC)'s larger campus events. FMCAC seeks a qualified individual who has exemplary customer service, an ability to problem-solve, enjoys working in a diverse environment, and can demonstrate tact and diplomacy in difficult situations.


    Minimum Qualifications

    • Minimum three (3) years experience in coordinating events and working with staff, vendors, clients, and other participants
    • Experience working with large groups (1000+), including experience in safety and crowd control issues
    • Calm under pressure; ability to direct staff, guests, and vendors in a level-headed manner in an emergency situation
    • Customer-service oriented
    • Organized, detail-oriented; demonstrated maturity in judgment and actions
    • Excellent verbal communication skills; tact and diplomacy in dealing with people and handling difficult situations
    • Ability to lift 50 pounds and stand for long periods of time
    • Basic computer skills are required.

    Essential Functions

    • Provide logistical support for events taking place in the Festival pavilion and General's Residence
    • Proactively work to ensure that clients have a positive experience at Fort Mason Center
    • Oversee safety of guests, vendors, and staff, working with client to correct unsafe situations as needed
    • Monitor load in, event, and load out to be sure rules are followed and approved floorplans are enforced
    • Troubleshoot facility and personnel issues as they arise
    • Continually survey piers, parking lots, and resident buildings for negative impact. Assure rapid emergency response when/if required
    • Advise clients and vendors regarding alcohol consumption regulations on campus including adherence to the alcohol permits time line
    • Act as the liaison between key vendors, being the conduit of communication between the client and our contractors
    • Supervise service contractors (janitorial, security, parking, etc.) confirming hours worked and delegating tasks as necessary
    • Communicate the activities of the day, via written notes
    • Oversee the locking/unlocking of event spaces as required.

    BOX OFFICE SALES REPRESENTATIVE (ON-CALL)

    Department: Events Management
    Reports To: Patron Services Manager
    FSLA Status: Non-Exempt

    This is an on-call position that fluctuates with the event season. Hours are not guaranteed, but during low season, one could expect five (5) shifts and during high season it could be as many as 12–15.
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words “Box Office Sales Representative” in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    OVERVIEW: The Box Office Sales Representative is the primary contact for the diverse patron base purchasing tickets and attending the Cowell and Southside Theaters, as well as being a support person for other FMCAC events. The Box Office Sales Representative will work on site to execute ticketing needs for a variety of events. The ideal candidate is customer-service focused and able to act with tact and diplomacy in dealing with people in difficult situations.

    Essential Qualifications:

    • Strong administrative and customer-service skills.
    • Strong organizational and detail-oriented skills.
    • A broad understanding of theatrical and event standards and expectations.
    • Crowd management experience, with certifications preferred.
    • At least three years’ experience in box office, theater, or patron services.
    • Proficiency in Microsoft Office, as well as familiarity with booking and box office software.
    • Strong verbal and written communication skills.
    • Basic computer skills.

    Essential Duties & Responsibilities:

  • Open and close Box Office on day of event.
  • Generate reports to prepare for will-call call and night-of-event sales.
  • Process ticket orders and print tickets using ticket software, including telephone, online, and walk-up sales.
  • Handle cash/check/credit card transactions.
  • Generate and reconcile reports as needed by client and/or Fort Mason Center.
  • Coordinate with House Manager to ensure organized entry of patrons into the theater.
  • Check messages and return query calls in a timely manner.
  • Be familiar with ongoing Fort Mason Center events and venue information.
  • Keep Box Office clean and organized during shift.
  • Perform other duties and responsibilities as assigned.
  • Supervisory Responsibilities:

  • This position has no supervisory responsibilities.
  • Physical Demands:

    • This position has no significant physical demands.