Job Opportunities

Fort Mason Center for Arts & Culture (FMCAC) is a unique community destination, hosting arts and cultural events, organizations, and programs in historic buildings and piers along San Francisco’s northern waterfront. In operation since 1977, the nonprofit FMCAC is an extraordinary example of repurposing former military land and buildings for contemporary uses, including museums, performance spaces, and a vibrant schedule of art and cultural exhibitions and events.

Located just inside San Francisco Bay, FMCAC is part of the National Park Service’s Golden Gate National Recreation Area. The campus is located on a highly desirable, 13-acre waterfront site that is open to the public and offers unparalleled views of the Golden Gate Bridge, Alcatraz, and Angel Island. More than 1.5 million people visit FMCAC annually. FMCAC is a national historic landmark.

Marketing and Development Associate

Department: Marketing
Reports To: Director of External Affairs
FSLA Status: Non-Exempt

Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Marketing Associate" in the subject line of your message.
Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
NO CALLS PLEASE.

Fort Mason Center for Arts & Culture is looking for a Marketing and Development Associate to assist in heightening FMCAC’s institutional profile and promote its mission as an arts, cultural and community anchor in San Francisco. The position blends a variety of different communications disciplines—online media, social networking, public relations, advertising, event planning, content development, and community outreach—to raise awareness of FMCAC and its programs and tenants, generate media interest, attract supporters, and connect with the community.

Duties & Responsibilities include the following. Other duties may be assigned.

  • Manage the FMCAC website, including writing and editing content, and curating images.
  • Manage organizational presence on a variety of social media platforms and work to build communities of interest. Work cooperatively with other departments and externally to generate a continuous stream of lively, relevant content.
  • Draft media advisories and news releases.
  • Write, edit, and review copy and design in the production of all publications and print media, including newsletters, brochures, fliers, philanthropy proposals, and annual reports.
  • Collaborate with Resident Organizations and events to publicize their programs and activities.
  • Assist in implementing the organizations philanthropy plan.
  • Research and cultivate individual, foundation, and business funders to identify likely candidates for contributions.
  • Maintain the fundraising database ensuring the accuracy of data and creating funding reports.

Qualifications:

  • Three years or more of marketing, communications and/or fund development experience
  • Bachelor’s Degree or equivalent work experience required.
  • Prior experience with arts/cultural organizations, preferred
  • Ideal candidate will have excellent written and verbal communications skills, have knowledge of social media and online marketing, and feel comfortable working with local media and community stakeholders.

  • FACILITIES DIRECTOR

    Department: Facilities
    Reports To: Chief Operating Officer
    FSLA Status: Exempt

    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Facilities Director" in the subject line of your message.
    Fort Mason Center for Arts & Culture is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Overview:
    The Facilities Director is responsible for the operation and maintenance of the FMCAC campus. The Facilities Director is responsible for the implementation and development of plans, policies, and practices to maintain the safe and efficient operation of the physical plant, its systems, and equipment.

    Essential Duties & Responsibilities:
    Responsibilities include the following. Other duties may be assigned.

    • Schedule, monitor and perform operational, preventive, and reactive maintenance work as required, including mechanical, electrical, carpentry, painting, and furniture and equipment assembly or repair.
    • Monitor and maintain the quality of FMCAC buildings, rental spaces, parking lots, and grounds.
    • Support the “Emergency Preparedness Plan” and ensure its execution if and when necessary.
    • Manage the Maintenance Department’s personnel.
    • Maintain an active relationship with fire and life-safety personnel and ensure all systems are maintained.
    • Maintain an active relationship with the National Park Service and ensure compliance with all relevant facility-related aspects of agreements to operate Fort Mason Center For Arts & Culture.
    • Collaborate in the development, revision, and implementation of the FMCAC’s Master Plan, including plans for renovations and new construction.
    • Maintain an effective OSHA-compliant safety program with a zero-accident goal.
    • Plan, schedule, and monitor the operational as well as predictive, preventive, and reactive maintenance work as required, including mechanical, electrical, carpentry, and janitorial services to ensure the smooth operation of the Center.
    • Work closely with all departments to ensure that client and customer needs and event requirements are met.
    • Ensure that all work is performed safely and cost-effectively.
    • Prepare, monitor, and control approved facility department budget.
    • Assist with capital expenditure budgets.
    • Monitor and manage campus-wide event changes, requests, problems, and emergencies.
    • Ensure that materials are used carefully to avoid or reduce waste.
    • Maintain a complete archive of all facilities-related documents and manuals.
    • Ensure that utility and damage reports are documented in a timely fashion.
    • Take appropriate and timely action to address damages and initiate necessary repairs.

    Essential Duties & Responsibilities (Continued):

    • Be responsible for campus locks and keys and implementation of effective security procedures.
    • Manage the FMCAC recycling program including hazardous and universal waste policies and procedures.
    • Interact effectively with vendors, contractors, and service providers.
    • Act as liaison and point person for custodial, parking, security, and other contract services.
    • Liaise with resident organizations as a point person for facilities upgrades and projects.

    Job Qualifications:

    • Minimum five (5) years’ experience in event production and/or facilities management.
    • Demonstrated written and verbal communications skills (additional language[s] desirable).
    • Demonstrated use/proficiency in MS Office software suite (event management software experience and drafting software experience a plus).
    • Demonstrated supervisory experience of skilled trades.
    • Working knowledge of principles and practices of painting, carpentry, electrical and building system maintenance; identification and use of common hand and power tools; safety related to construction, repair, and maintenance work.
    • Skill in performing maintenance on a variety of structures and facilities, operating construction maintenance tools and equipment skillfully and safely.
    • Ability to read and interpret plans and diagrams; keep records and make verbal and written reports; make cost estimates of jobs to be performed.
    • Ability to train and direct assigned employees, and maintain cooperative working relationships.
    • Possession of a California driver’s license and a satisfactory driving record.

    Supervisory Responsibilities:
    This job has daily supervisory authority of up to five (5) full-time employees and may occasionally supervise on-call or temporary labor.


    Physical Demands:

    • This position has no significant physical demands.


    PROJECT MANAGER

    Reports To: Chief Operating Officer
    FSLA Status: Exempt

    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Project Manager" in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    The Project Manager oversees all aspects of the planning and implementation of small to large projects. The position works in partnership with the National Park Service, FMCAC Residents and staff to qualify and vet projects from conception through compliance and execution ensuring that equal attention is provided to all projects. The ideal candidate has a “roll up your sleeves” approach to their work and ability work within a fast-paced environment.

    Essential Duties & Responsibilities:
    Responsibilities include the following. Other duties may be assigned.

    • Collaborate in the development, revision, and implementation of plans for renovations and new construction
    • Maintain an active relationship with the National Park Service (NPS) and ensure compliance with the lease and all other agreements and regulations to operate FMCAC, including its designation as a National Historic Landmark
    • Manage FMCAC-initiated capital projects, including coordination with the NPS as landlord and regulatory authority
    • Seek grant funding and other external funding sources for FMCAC-initiated capital projects
    • Collaborate in the development, revision, and implementation FMCAC Planning documents, including plans for renovations and new construction
    • Consult with the Facilities Department and collaborate in the operational as well as predictive, preventive, and reactive maintenance work as required
    • Prepare and monitor approved capital expenditure budgets
    • Maintain good working relationships with appropriate contractors, vendors, and service providers
    • Oversee the implementation of campus maintenance plans to preserve historic assets in accordance with the Secretary of Interior Standards for Historic Preservation, Rehabilitation, and Restoration
    • Act as liaison and point person for contractors, FMCAC residents, and other stakeholders during the development & execution of each project
    • Ensure compliance with all relevant regulations and codes

    Job Qualifications:

  • Five to ten years of experience in architecture, construction, engineering planning, or other related fields
  • Project management experience working with governmental entities and public/private partnerships
  • Excellent organizational and verbal communication skills; ability to communicate with senior management, brokers, business owners and developers
  • Computer proficiency —extensive Microsoft Office Expertise (Excel, Word, PowerPoint); CAD and construction management software

  • Supervisory Responsibilities:

  • This position has no direct supervisory responsibilities. The Project Manager will work closely with FMCAC’s Executive Director, Director of Operations and Events, and Maintenance Supervisor and Technicians.

  • Physical Demands:

    • This position has no significant physical demands.


    SALES ASSOCIATE, FULL-TIME

    Department: Sales
    Reports To: Director of Sales
    FSLA Status: Non-Exempt

    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Sales Associate" in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    The Sales department is responsible for all venue rentals on the Fort Mason Center campus. The Sales Associate is responsible for selling all FMCAC venues and meeting quarterly and annual sales goals. This position is ideal for someone with two years of sales or hospitality experience who is looking to grow their career with a unique nonprofit organization. This is a full-time position with a Monday–Friday schedule with the availability to work occasional evening and weekend events.

    Duties & Responsibilities include the following. Other duties may be assigned.

    • Schedule and conduct site visits with clients
    • Meet and exceed department revenue targets
    • Respond in a timely manner to all inquiries
    • Generate increased venue sales through sales calls and industry involvement
    • Participate in weekly sales and staff meetings
    • Book events using Ungerboeck (EBMS) booking system
    • Prepare and monitor approved capital expenditure budgets
    • Maintain current and build new client and vendor relationships
    • Research and maintain information on competitor venues, industry trends
    • Schedule, contract, and assist with client bookings with an emphasis on events that fit FMCAC’s mission as an arts and culture center
    • Attend and participate in industry events
    • Ensure clients are current on all payment schedules

    Qualifications:

  • Proficiency in Microsoft Office Suite
  • Experience with event booking software, Ungerboeck (EBMS) a plus
  • Excellent customer service and phone etiquette
  • Ability to work well with little supervision
  • Ability to manage assigned projects and meet deadlines
  • Ability to multi-task and work in a fast-paced environment
  • Ability to work in a communal workspace
  • Previous sales or event experience a must
  • Self-starter with excellent time management skills
  • A team player who offers flexibility and a positive attitude

  • Supervisory Responsibilities:

  • This position has no supervisory responsibilities.

  • Physical Demands:

    • This position has no physical demands.


    FACILITIES MAINTENANCE TECHNICIAN

    Department: Facilities
    Reports To: Chief Operating Officer
    FSLA Status: Non-Exempt

    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Facilities Maintenance Technician" in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Facilities Maintenance Technicians perform facilities maintenance and upkeep on the 13-acre Fort Mason Center (FMC) campus on all shifts.

    Essential Duties and Responsibilities

    • Support the daily operations and maintenance of FMC buildings, equipment, rental venues, parking lots, and grounds by performing regular maintenance and tasks as assigned at the direction of the Chief Operating Officer or their designee.
    • Perform operational, preventive, and reactive maintenance work as required including mechanical, electrical, carpentry, painting, and furniture and equipment assembly or repair
    • Pay special attention to detail and safety in the workplace
    • Support Event staff in the set-up and break-down of meeting rooms and event venues and support client needs as required
    • Ensure that all work is performed safely and cost effectively
    • Demonstrate proficiency in selection of materials and methods of construction, estimating, etc.
    • Respond proactively to campus-wide event changes, requests, problems, and emergencies
    • Interact effectively with vendors, contractors and service providers
    • Support the FMC recycling program including hazardous and universal waste policies and procedures
    • Support an environment of continual improvement through innovation and hard work
    • Represent Fort Mason Center to clients and visitors, using good interpersonal and communication skills
    • Preserve and maintain FMC’s National Landmark-status facilities by taking extreme care during all maintenance and installation work
    • Projects and duties as assigned/needed

    Qualifications:

  • Minimum four (4) years’ experience in facility maintenance
  • Ability to be versatile, flexible, and experienced in public facility operations and maintenance

  • Supervisory Responsibilities:

  • This position may occasionally supervise on call temporary labor.

  • Physical Demands:

    • Demonstrated ability to lift at least fifty (50) pounds safely
    • Ability to climb and work safely at various heights utilizing ladders, scaffolds, catwalks, scissor lifts, and boom lifts
    • Ability to use tools to perform facilities maintenance and other work


    EVENT TECHNICIAN

    Department: Events Management
    Reports To: Events Director and assigned Event Manager
    FSLA Status: Non-Exempt

    This is an on-call or part-time position
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Event Technician" in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Duties & Responsibilities include the following. Other duties may be assigned.

    • • Schedule and conduct site visits with clients
    • • Meet and exceed department revenue targets
    • • Respond in a timely manner to all inquiries
    • • Generate increased venue sales through sales calls and industry involvement
    • Participate in weekly sales and staff meetings
    • • Book events using Ungerboeck (EBMS) booking system
    • Maintain current and build new client and vendor relationships
    • E• Research and maintain information on competitor venues, industry trends
    • • Schedule, contract, and assist with client bookings with an emphasis on events that fit FMCAC’s mission as an arts and culture center
    • • Attend and participate in industry events
    • • Ensure clients are current on all payment schedules

    Essential Qualifications:

  • Ability to climb and work safely at various heights utilizing ladders, scaffolds, catwalks, and scissor lifts
  • Possession of basic computer skills

  • Attractive Qualifications include:
  • Basic theatrical technical skills, involving audio, lighting, and electrical
  • Understanding of audio visual systems, including projection, display, etc.
  • IT & networking skills to troubleshoot and improve FMCAC's infrastructure.
  • Forklift and/or aerial lift familiarity

  • Physical Demands:
  • Demonstrated ability to lift at least fifty (50) pounds safely

  • EVENT SUPERVISOR (ON-CALL)

    Department: Events Management
    Reports To: Events Director and assigned Event Manager
    FSLA Status: Non-Exempt

    This is an on-call position that fluctuates with the event season. Hours are not guaranteed, but during low season, one could expect five (5) shifts per month and during high season it could be as many as 12–15 per month.
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words “Event Supervisor” in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    Overview: The Event Supervisor (On-Call) supports Fort Mason Center for Arts & Culture (FMCAC)'s larger campus events. FMCAC seeks a qualified individual who has exemplary customer service, an ability to problem-solve, enjoys working in a diverse environment, and can demonstrate tact and diplomacy in difficult situations.


    Minimum Qualifications

    • Minimum three (3) years experience in coordinating events and working with staff, vendors, clients, and other participants
    • Experience working with large groups (1000+), including experience in safety and crowd control issues
    • Calm under pressure; ability to direct staff, guests, and vendors in a level-headed manner in an emergency situation
    • Customer-service oriented
    • Organized, detail-oriented; demonstrated maturity in judgment and actions
    • Excellent verbal communication skills; tact and diplomacy in dealing with people and handling difficult situations
    • Ability to lift 50 pounds and stand for long periods of time
    • Basic computer skills are required.

    Essential Functions

    • Provide logistical support for events taking place in the Festival pavilion and General's Residence
    • Proactively work to ensure that clients have a positive experience at Fort Mason Center
    • Oversee safety of guests, vendors, and staff, working with client to correct unsafe situations as needed
    • Monitor load in, event, and load out to be sure rules are followed and approved floorplans are enforced
    • Troubleshoot facility and personnel issues as they arise
    • Continually survey piers, parking lots, and resident buildings for negative impact. Assure rapid emergency response when/if required
    • Advise clients and vendors regarding alcohol consumption regulations on campus including adherence to the alcohol permits time line
    • Act as the liaison between key vendors, being the conduit of communication between the client and our contractors
    • Supervise service contractors (janitorial, security, parking, etc.) confirming hours worked and delegating tasks as necessary
    • Communicate the activities of the day, via written notes
    • Oversee the locking/unlocking of event spaces as required.

    BOX OFFICE SALES REPRESENTATIVE (ON-CALL)

    Department: Events Management
    Reports To: Patron Services Manager
    FSLA Status: Non-Exempt

    This is an on-call position that fluctuates with the event season. Hours are not guaranteed, but during low season, one could expect five (5) shifts and during high season it could be as many as 12–15.
    Interested and qualified candidates, please send resumes, with cover letter, in confidence to resumes@fortmason.org. Please include the words “Box Office Sales Representative” in the subject line of your message.
    Fort Mason Center for Arts & Culture (FMCAC) is an equal opportunity employer (EOE).
    NO CALLS PLEASE.

    OVERVIEW: The Box Office Sales Representative is the primary contact for the diverse patron base purchasing tickets and attending the Cowell and Southside Theaters, as well as being a support person for other FMCAC events. The Box Office Sales Representative will work on site to execute ticketing needs for a variety of events. The ideal candidate is customer-service focused and able to act with tact and diplomacy in dealing with people in difficult situations.

    Essential Qualifications:

    • Strong administrative and customer-service skills.
    • Strong organizational and detail-oriented skills.
    • A broad understanding of theatrical and event standards and expectations.
    • Crowd management experience, with certifications preferred.
    • At least three years’ experience in box office, theater, or patron services.
    • Proficiency in Microsoft Office, as well as familiarity with booking and box office software.
    • Strong verbal and written communication skills.
    • Basic computer skills.

    Essential Duties & Responsibilities:

  • Open and close Box Office on day of event.
  • Generate reports to prepare for will-call call and night-of-event sales.
  • Process ticket orders and print tickets using ticket software, including telephone, online, and walk-up sales.
  • Handle cash/check/credit card transactions.
  • Generate and reconcile reports as needed by client and/or Fort Mason Center.
  • Coordinate with House Manager to ensure organized entry of patrons into the theater.
  • Check messages and return query calls in a timely manner.
  • Be familiar with ongoing Fort Mason Center events and venue information.
  • Keep Box Office clean and organized during shift.
  • Perform other duties and responsibilities as assigned.
  • Supervisory Responsibilities:

  • This position has no supervisory responsibilities.
  • Physical Demands:

    • This position has no significant physical demands.