Job Opportunities

FORT MASON CENTER FOR ARTS & CULTURE (FMCAC)
FMCAC is a unique community destination, hosting arts and cultural events, organizations, and programs in historic buildings and piers along San Francisco’s northern waterfront. In operation since 1977, the nonprofit FMCAC is an extraordinary example of repurposing former military land and buildings for contemporary uses, including museums, performance spaces, and a vibrant schedule of art and cultural exhibitions and events.

Located just inside San Francisco Bay, FMCAC is part of the National Park Service’s Golden Gate National Recreation Area. The campus is located on a highly desirable, 13-acre waterfront site that is open to the public and offers unparalleled views of the Golden Gate Bridge, Alcatraz, and Angel Island. More than 1.5 million people visit FMCAC annually. FMCAC is located in the San Francisco Port Of Embarkation National Historic Landmark District.

EVENT MANAGER

Department: Event Management
Reports To: Chief Operating Officer
FSLA Status: Exempt

OVERVIEW:

The Event Management Department is responsible for the coordination and management of a unique range of events, conferences, and meetings on the Fort Mason Center campus. Reporting to the Chief Operating Officer, the Event Manager is responsible for managing all client-related logistics in assigned venues, which may include any of the following: Gateway Pavilion, Festival Pavilion, Gallery 308, Storehouse, Firehouse, Meeting Rooms, and/or the General’s Residence.

The Event Manager is a full-time salaried position that is expected to work a regular schedule of Monday through Friday, from 8:30 a.m. to 5:30 p.m. The specific schedule will change to reflect operational necessity. Nights and weekends will be required.

ABOUT OUR EVENTS & VENUES:
Fort Mason Center has 11 different event venues ranging in size from 500 to 60,000 square feet including piers, warehouses, a theater, and unique historical sites. Our venues feature showstopping views of the Golden Gate Bridge, Alcatraz, and the San Francisco Bay. We host a variety of different types of events including art fairs, exhibitions, performances, conferences, fundraisers, weddings, social events, and more. To see all of our offerings, visit FortMason.org/venues.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

  • Coordinate all logistics for clients including floor plans, client interfacing, resource allocations, etc.
  • Work with FMCAC staff and partners to ensure delivery of WiFi, A/V, and other services.
  • Act as liaison with fire marshal, health inspector, and other officials on required permits.
  • Work closely with Event Technicians to ensure proper set-up and breakdown of spaces.
  • Work with Event Supervisors to ensure safe and successful events.
  • Collaborate with the Sales team to ensure effective and seamless communication with clients.
  • Interact effectively with FMCAC contractors, including: Janitorial, Waste Management, Electrical, Parking, etc.
  • Recommend and develop new services and resources for venue customers.
  • Maintain relationships with outside vendors and professional organizations to ensure high quality service.
  • Take a role in developing and implementing best practices and processes to improve overall operational efficiencies.
  • Input, retrieve, and update event setup information and produce event reports through Salesforce event management system.

ESSENTIAL QUALIFICATIONS:

  • Three (3)+ years event industry knowledge and planning experience.
  • Experience working with CRM systems (including Salesforce-based systems).
  • Enthusiastic, creative, personable, organized, and assertive.
  • Ability to work effectively with a wide range of constituencies and to foster a cooperative work environment .
  • Ability to multitask and shift gears at a moment’s notice.
  • Ability to work individually and as a team.
  • Working knowledge of Microsoft Office Suite programs.
  • Flexibility to be on-call during peak times.

ADDITIONAL QUALIFICATIONS:

  • Experience with event WiFi systems, software, and hardware (Meraki, Eleven OS).
  • Experience with event planning software (Prisimm).
  • Experience with computer aided drafting (Vectorworks, AutoCAD, Sketchup).
  • Event or Theater Production experience.
  • Event or Meeting Planning experience.
  • Nonprofit experience.

PHYSICAL DEMANDS:

This position has no significant physical demands.


SUPERVISORY RESPONSIBILITIES:

This position has supervisory responsibilities.


COMPENSATION:

  • Base Salary $65,000 to $75,000 per year.
  • Attractive benefits package.

Interested and qualified candidates, please send resume, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Event Manager" in the subject line of your message.

Fort Mason Center for Arts and Culture is an equal opportunity employer (EOE).

NO CALLS PLEASE.


SALES ASSOCIATE

Department: Sales
Reports To: Director Of Sales
FSLA Status: Non-Exempt

OVERVIEW:
The Sales department is responsible for all venue rentals on the Fort Mason Center campus. The Sales Associate is responsible for selling all FMCAC venues and meeting quarterly and annual sales goals. This position is ideal for someone with two years of sales or hospitality experience who is looking to grow their career with a unique nonprofit organization. This is a full-time position with a Monday to Friday schedule with the availability to work occasional evening and weekend events.

ABOUT OUR VENUES:
Fort Mason Center has 11 different event venues ranging in size from 500 to 60,000 square feet including piers, warehouses, a theater, and unique historical sites. Our venues feature showstopping views of the Golden Gate Bridge, Alcatraz, and the San Francisco Bay. We host a variety of different types of events including art fairs, exhibitions, performances, conferences, fundraisers, weddings, social events, and more. To see all of our offerings, visit FortMason.org/venues.

DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

  • Schedule and conduct site visits with clients.
  • Meet and exceed department revenue targets.
  • Respond in a timely manner to all inquiries.
  • Generate increased venue sales through sales calls and industry involvement.
  • Participate in weekly sales and staff meetings.
  • Manage leads, opportunities, and contracts using Salesforce.
  • Maintain current and build new client and vendor relationships.
  • Research and maintain information on competitor venues, industry trends.
  • Ensure clients are current on all payment schedules.
  • Attend and participate in industry events.

QUALIFICATIONS:

  • Previous sales or event experience a must.
  • Proficiency in Microsoft Office Suite.
  • Experience working with Salesforce a plus.
  • Excellent customer service and phone etiquette.
  • Ability to work well with little supervision.
  • Ability to manage assigned projects and meet deadlines.
  • Ability to multi-task and work in a fast-paced environment.
  • Self-starter with excellent time management skills.
  • Ability to work in a communal workspace.
  • A team player who offers flexibility and a positive attitude.

PHYSICAL DEMANDS:

This position has no significant physical demands.


SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.


COMPENSATION:

  • $70,000 per year. Additional bonus of $5,000 for meeting quarterly and annual sales targets.
  • Attractive benefits package.

Interested and qualified candidates, please send resume, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Sales Associate" in the subject line of your message.

Fort Mason Center for Arts and Culture is an equal opportunity employer (EOE).

NO CALLS PLEASE.


FACILITIES MAINTENANCE TECHNICIAN, BUILDING TRADES

Department: Facilities
Reports To: Director Of Facilities
FSLA Status: Non-Exempt

OVERVIEW:
Facilities Maintenance Technicians support an environment of continual improvement through professionalism, innovation, and hard work. The Facilities Team believes strongly in taking responsibility and ownership of the facilities and systems we operate and maintain on our historic 13-acre campus.

PRIMARY DUTIES & RESPONSIBILITIES:

  • Preserves and maintains FMCAC’s National Historic Landmark-status facilities by exercising consistent care, caution, and attention to detail.
  • Supports the daily operations and maintenance of FMCAC buildings, piers, grounds and equipment by performing troubleshooting, on-demand and preventive maintenance on the following facility components:
    • Mechanical: heating and cooling systems, boiler systems, and fire sprinklers
    • Plumbing: repair/replace toilets, faucets, sink, and water fountains
    • Electrical: repair/replace broken switches/outlets, lighting fixtures, and lightbulbs
    • Carpentry: repair/replace wood framing, furniture, cabinetry, interior and exterior doors and related hardware, drywall, window glass, and interior and exterior painting
  • Demonstrates proficiency in selecting proper methods of maintenance and repair and the required tools and materials.
  • Operates and maintains woodworking and metalworking machinery such as table saw, circular saw, drill press, hand tools, and welder (preferred, not required).
  • Analyzes and adheres to plans, specifications, manuals, and work orders, as well as other written and/or verbal instructions.
  • Works independently while obtaining approval when required.
  • Maintains an acute sense of quality and safety within one’s work practices.
  • Utilizes exceptional interpersonal and communication skills while interacting with FMCAC staff, clients, visitors, contractors, vendors, and other service providers.

SECONDARY DUTIES & RESPONSIBILITIES:

  • Supports the FMCAC Groundskeeper’s recycling program and other waste removal procedures on an occasional basis.
  • Supports the Event Team in the set-up and break-down of meeting rooms and event venues on an occasional basis.
  • Responds proactively to campus-wide event changes, requests, issues, and emergencies.
MINIMUM QUALIFICATIONS:

  • High School Diploma or General Education Degree (GED). Continuing education or vocational training preferred.
  • Minimum four (4) year's experience in facility maintenance.
  • Working knowledge of building systems.
  • Strong mechanical aptitude.
  • Ability to be versatile and flexible.
  • Reliable and predictable attendance.
  • Present a positive, professional image.
  • Must be self-motivated and customer service-oriented.

PHYSICAL DEMANDS:

  • Demonstrated ability to lift at least fifty (50) pounds safely.
  • Ability to climb and work safely at various heights utilizing ladders, scaffolds, catwalks, scissor lifts, and boom lifts.
  • Ability to use tools to perform facilities maintenance and other work.

SUPERVISORY RESPONSIBILITIES:

This position may occasionally supervise on-call temporary labor.


COMPENSATION & SCHEDULE:

  • $27+ per hour, competitive benefits package includes medical, dental, vision, and paid time off.
  • Flexible weekday/weekend schedule – day and/or night hours available.

Interested and qualified candidates, please send resume, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Facilities Maintenance Technician, Building Trades" in the subject line of your message.

Fort Mason Center for Arts and Culture is an equal opportunity employer (EOE).

NO CALLS PLEASE.


EVENT TECHNICIAN

Department: Events Management
Reports To: Operations Manager
FSLA Status: Non-Exempt

Fort Mason Center for Arts and Culture (FMCAC) is currently hiring Event Technicians to support our campus.

We are seeking hard-working individuals who have an interest in event production and facility operations, and who can contribute to a diverse team of technicians.

Event Technicians provide exceptional customer service and support to a wide variety of events on our 13-acre campus. We require all applicants to be versatile, flexible, able to work nights and weekends, and above all to be interested in event facility operations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Cleaning and operation of FMCAC event spaces, ensuring that event spaces are cleaned and correctly set up between each event.
  • Providing on-site assistance and troubleshooting for custodial, audio-visual, IT, and other requests.
  • Providing access to and securing FMCAC spaces.
  • Placing outdoor signage and hanging banners/signs for FMCAC events.
  • Completing basic maintenance tasks and supporting maintenance staff when the need arises.
  • Interacting effectively with vendors, contractors, and service providers.
  • Completing maintenance, A.V., janitorial, or other projects as assigned by management.
  • Effectively communicating client needs and issues to FMCAC Management.
  • Paying special attention to detail and safety in the workplace.
  • Responding proactively to campus-wide event changes, requests, problems, and emergencies.
  • Representing FMCAC to clients and visitors, using good interpersonal and communication skills.
  • Understanding floor plans created by events associates and guaranteeing proper set-up and breakdown of tables, chairs, and other rented resources.
  • Maintaining proper inventory management, including keeping accurate counts, reporting and separating broken or missing items for repair or replacement, and reorganizing storage rooms as necessary.
  • Other duties may be assigned.
REQUIRED QUALIFICATIONS:
  • Ability to climb and work safely at various heights utilizing ladders, scaffolds, catwalks, and scissor lifts.
  • Basic computer skills.
PREFERRED QUALIFICATIONS:
  • Basic event technical skills, involving audio, lighting, and electrical.
  • Understanding of audio visual systems, including projection, display, etc.
  • IT and networking skills to troubleshoot and improve FMCAC’s infrastructure.
  • Forklift and/or aerial lift familiarity.

  • PHYSICAL DEMANDS:
    • Demonstrated ability to lift at least fifty (50) pounds safely.
    COMPENSATION:
    • Competitive base salary.
    • Attractive benefits package.
    Interested and qualified candidates, please send resume, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Event Technician" in the subject line of your message.

    Fort Mason Center for Arts and Culture is an equal opportunity employer (EOE).

    NO CALLS PLEASE.