PRIMARY DUTIES & RESPONSIBILITIES:

• Proactively work to ensure that clients have a positive experience at FMCAC.
• Know and enforce all regulations and policies of FMCAC during events./li>
• Work with clients’ volunteer ushers to ensure that they know their responsibilities and emergency procedures.
• Ensure that the theater and front of house are clean for each event.
• Be aware of other events happening on campus and in the surrounding areas, and work with other FMCAC staff to coordinate and problem-solve conflicts between events.
• Collaborate with the Box Office to ensure a positive patron experience.
• Write house reports for each shift.
• Troubleshoot facility and personnel issues as they arise.
• Coordinate with service contractors (janitorial, security, parking, etc.), delegating tasks as necessary.
• Oversee locking/unlocking of spaces as require.

MINIMUM QUALIFICATIONS:

• Minimum one (1) year experience in front of house or event coordination.
• Experience working with groups (400+), including experience in safety and crowd control.
• Calm under pressure; ability to direct staff, guests, and vendors with a level-headed manner in an emergency.
• Customer-service oriented.
• Organized and detail oriented; demonstrated maturity in judgment and actions.
• Excellent verbal communication skills; tact and diplomacy in dealing with people and handling difficult situations.
• Ability to lift 50 lbs. and stand for long periods of time.
• Basic computer skills are required (Microsoft Word, Excel, and Outlook).

PHYSICAL DEMANDS:

Ability to lift 50 lbs. and stand for long periods of time.

COMPENSATION & SCHEDULE:

• $27+ per hour
• This is an on-call position that fluctuates with the event season and is scheduled on a month-to-month basis. Hours are flexible and not guaranteed.

Interested and qualified candidates, please send resume, with cover letter, in confidence to resumes@fortmason.org. Please include the words "HOUSE MANAGER" in the subject line of your message.

Fort Mason Center for Arts and Culture is an equal opportunity employer (EOE).

NO CALLS PLEASE.

• Preserves and maintains FMCAC’s National Historic Landmark-status facilities by exercising consistent care, caution, and attention to detail.
• Supports the daily operations and maintenance of FMCAC buildings, piers, grounds and equipment by performing troubleshooting, on-demand and preventive maintenance on the following facility components:
• Mechanical: heating and cooling systems, boiler systems, and fire sprinklers
• Plumbing: repair/replace toilets, faucets, sink, and water fountains
• Electrical: repair/replace broken switches/outlets, lighting fixtures, and lightbulbs
• Carpentry: repair/replace wood framing, furniture, cabinetry, interior and exterior doors and related hardware, drywall, window glass, and interior and exterior painting
• Demonstrates proficiency in selecting proper methods of maintenance and repair and the required tools and materials.
• Operates and maintains woodworking and metalworking machinery such as table saw, circular saw, drill press, hand tools, and welder (preferred, not required).
• Analyzes and adheres to plans, specifications, manuals, and work orders, as well as other written and/or verbal instructions.
• Works independently while obtaining approval when required.
• Maintains an acute sense of quality and safety within one’s work practices.
• Utilizes exceptional interpersonal and communication skills while interacting with FMCAC staff, clients, visitors, contractors, vendors, and other service providers.

SECONDARY DUTIES & RESPONSIBILITIES:

• Supports the FMCAC Groundskeeper’s recycling program and other waste removal procedures on an occasional basis.
• Supports the Event Team in the set-up and break-down of meeting rooms and event venues on an occasional basis.
• Responds proactively to campus-wide event changes, requests, issues, and emergencies.

• High School Diploma or General Education Degree (GED). Continuing education or vocational training preferred.
• Minimum four (4) year's experience in facility maintenance.
• Working knowledge of building systems.
• Strong mechanical aptitude.
• Ability to be versatile and flexible.
• Reliable and predictable attendance.
• Present a positive, professional image.
• Must be self-motivated and customer service-oriented.

PHYSICAL DEMANDS:

• Demonstrated ability to lift at least fifty (50) pounds safely.
• Ability to climb and work safely at various heights utilizing ladders, scaffolds, catwalks, scissor lifts, and boom lifts.
• Ability to use tools to perform facilities maintenance and other work.

SUPERVISORY RESPONSIBILITIES:

This position may occasionally supervise on-call temporary labor.

COMPENSATION & SCHEDULE:

• $27+ per hour, competitive benefits package includes medical, dental, vision, and paid time off.
• Flexible weekday/weekend schedule – day and/or night hours available.

Interested and qualified candidates, please send resume, with cover letter, in confidence to resumes@fortmason.org. Please include the words "Facilities Maintenance Technician, Building Trades" in the subject line of your message.

Fort Mason Center for Arts and Culture is an equal opportunity employer (EOE).

NO CALLS PLEASE.

• Cleaning and operation of FMCAC event spaces, ensuring that event spaces are cleaned and correctly set up between each event.
• Providing on-site assistance and troubleshooting for custodial, audio-visual, IT, and other requests.
• Providing access to and securing FMCAC spaces.
• Placing outdoor signage and hanging banners/signs for FMCAC events.
• Completing basic maintenance tasks and supporting maintenance staff when the need arises.
• Interacting effectively with vendors, contractors, and service providers.
• Completing maintenance, A.V., janitorial, or other projects as assigned by management.
• Effectively communicating client needs and issues to FMCAC Management.
• Paying special attention to detail and safety in the workplace.
• Responding proactively to campus-wide event changes, requests, problems, and emergencies.
• Representing FMCAC to clients and visitors, using good interpersonal and communication skills.
• Understanding floor plans created by events associates and guaranteeing proper set-up and breakdown of tables, chairs, and other rented resources.
• Maintaining proper inventory management, including keeping accurate counts, reporting and separating broken or missing items for repair or replacement, and reorganizing storage rooms as necessary.
• Other duties may be assigned.

• Ability to climb and work safely at various heights utilizing ladders, scaffolds, catwalks, and scissor lifts.
• Basic computer skills.

• Demonstrated ability to lift at least fifty (50) pounds safely.

• Competitive base salary.
• Attractive benefits package.